Legal information

The following terms will govern all contracts of sale between the company RENOVA (Shanghai) Trading Co., Ltd. (named Renova for brevity in the following text) and the Customers; the Customer is always the company to whom the goods are invoiced, even if those same goods are resold to third parties by the Customer.

Different conditions may apply to specific commercial transactions only if they have been agreed and confirmed in writing by Renova. No representative or agent can change these sale terms without prior confirmation, written and signed by the Renova Sales Director.

The price listed on the order acknowledgement sent to the Customer by Renova is the only valid price for that specific purchase order. VAT and other applicable taxes are not included in Renova prices and will be separately charged to the Customer.

Prices are considered ex RENOVA (Shanghai) Trading Co., Ltd., based in Shanghai, PRC.

Transportation from Renova’s location to the Customer is not included, and the goods always travel at the Customer’s risk. Packing for the goods is included in the price; Renova will choose the best packaging for safe transport of the goods.

The minimum invoice value for any order is CNY 1000.00 / $ 100.00.

The payment term listed on the order acknowledgement sent to the Customer by Renova is the only valid payment term for that specific purchase order; this term may be subject to change by Renova without prior notice to the Customer. Credit is granted at Renova’s discretion and can be revoked at any time.

Goods are invoiced when ready for shipment. All payments are to be made in CNY (Chinese Yuan) or in Dollar.

Delays in transport of goods cannot justify a delay in payment under any circumstances.

Renova reserves the right to charge interest at a rate of 1.5% per month for overdue accounts.

Ownership of the goods remains with Renova until full payment for all goods has been received by Renova in accordance with the terms written on the order acknowledgement.

If payment is not received in whole or in part or upon commencement of any action or proceedings involving Renova’s insolvency, Renova reserves the right to recover and resell the goods.

The delivery term listed on the order acknowledgements sent to the Customer by Renova is the only valid delivery term for that specific purchase order, and Renova will adhere to it except in cases beyond its control.

Renova accepts no liability for financial or other loss (whether direct or indirect) caused to the Customer if the delivery is nevertheless delayed.

If Renova is asked by the Customer to store goods, or if Renova has to store goods due to delays in payment after the goods are ready for dispatch, the Customer will pay for storage and any other related charges. Upon receiving the dispatched goods, the Customer must notify the forwarder in writing of any damaged or missing goods and record this on the delivery note.

Verbal claims will not be accepted under any circumstances.

Renova guarantees products of its own manufacture against defects in workmanship and materials for a period of 12 months from the invoice date.

All warranty claims must be submitted to Renova in writing within 5 working days from the discovery of defects; defective products must be returned, freight prepaid, to Renova.

For products or parts recognized as defective following joint examination by Renova and the Customer, Renova’s sole responsibility will be to repair or replace said products or parts free of charge; no other costs or damages may be claimed by the Customer.

The warranty does not apply to any product subject to misuse, misapplication, neglect (including but not limited to improper maintenance and/or storage), accident, improper installation, modification (including but not limited to the use of unauthorized, non-original parts or attachments), improper adjustment, or repair.

All parts subject to normal wear are excluded from the warranty.

All drawings, designs, and any other information that Renova supplies in connection with a quotation or order acknowledgement are strictly confidential. They remain the property of Renova and must not be disclosed to any third party without Renova’s written permission.

In the event of the Customer’s written cancellation of a purchase order regarding standard products, a cancellation fee will be charged to the Customer; the fee will be determined at Renova’s discretion, based on the specific features of the cancelled order.

Purchase orders for special or customized products cannot be cancelled under any circumstances and will be invoiced in full to the Customer.

If it is reasonably foreseeable that the Customer will be unable to pay for the goods, or in cases of bankruptcy, composition with creditors, liquidation, or sale of the Customer’s company, Renova reserves the right to withdraw from this sales contract with written notice to the Customer.

This sale contract shall be governed in all respects in accordance with the laws of Italy.

For any controversy the only competent court is the Court of Milan, Italy.